PerfectServe Practitioner 4+
PerfectServe, Inc.
Designed for iPad
-
- Free
Screenshots
Description
This mobile app is for physicians, physician assistants and other credentialed medical staff or advanced practice providers that work in both inpatient and outpatient settings.
Get only the communications you need. No more unnecessary interruptions. No more lost or delayed messages. Protect your caller ID. Collaborate instantly with other physicians and care team members.
PerfectServe® is healthcare’s most intelligent system of clinical communications – an integrated set of solutions designed to unite physicians, nurses and other care team members across inpatient and outpatient settings and facilitate communication-driven workflows for timely care team collaboration.
WITH THE PERFECTSERVE PRACTITIONER APP, YOU CAN:
- Send a secure message to colleagues, including text messages, clinical photos, voice
messages and group messages.
- Automatically identify and connect to the colleague you need to reach at that particular moment in time with Dynamic Intelligent Routing®.
- Securely call patients while protecting your caller ID privacy and overcoming caller ID
block. When you call a patient, your office number — not your personal mobile number
— appears as the caller ID.
- Instantly sign on or off call or change who is covering call. The changes take effect immediately.
- Easily change how you are reached based on your predefined communication
preferences.
- Change your status for those situations when you cannot be contacted directly (e.g., in surgery, clinic,
etc.) with just a click. All communications will be automatically routed to the right back-up colleague.
- View and manage patients assigned to your group and manage which provider is caring for each.
- Easily capture charges at the point of care in just a couple of clicks to avoid lost charges and speed
revenue recognition.
- Access 24/7/365 personal assistance from the Support Center.
PLEASE READ BEFORE DOWNLOADING:
To use this app, your organization must be a PerfectServe client. If you are unsure of your organization’s status, please contact your IT department. Call 866.844.5484 to learn more about PerfectServe.
SIGN-IN INSTRUCTIONS:
Upon initial sign-in, please use your provided PerfectServe username and password
What’s New
Version 8.11.0
Fixed the following reported defects:
- Fixed an issue where the keyboard would remain toggled and this obstructed the view of the application.
- Improved the experience for users who leverage Perfect Serve’s Round Robin functionality so that the rotation overview is visible prior to editing rotation participants.
Changes include:
- Added a care team call icon to allow practitioners to call a patient's nurse when using PCCTA (Patient-Centered Care Team Access).
- Changed Team Alert forms to permit messages to be sent when there are empty non-required fields.
- Other changes in this release are internal and do not affect the user experience. As such, users will see no change in functionality.
Ratings and Reviews
Secure Clinical Communications Champion
The PerfectServe Mobile application with the 7.0 release provides improved functionality and stability. Keep up the great work improving your application.
Works great on iPhone/Needs iPad landscape mode support
Please provide iPad landscape support. I use an iPad for workflow and have notifications set to iPad. Unfortunately, the app opens in portrait mode only, which is not really usable with an attached keyboard. Would be great to have the app support using the full screen in landscape mode, but even a bare minimum adjustment to allow the portrait mode to show up vertically in portrait mode (like an iPhone app on iPad) with half the screen wasted would likely be more usable than forcing portrait mode. Would also be great if split screen mode can be supported. While iPadOS 16’s Stage Manager may help those with M1 iPads and the more recent iPad Pros, an option to allow split screen as an option on all iPads would be more broadly helpful and for me in particular.
I have seen other previous issues improved upon, so I appreciate that, but I think the above change would improve workflow for iPad users.
Horrendously slow app wastes HOURS of time daily
I have been using this app for 2+ years now and it’s just getting worse and worse. The concept and organization and use is extremely helpful but the glitches and the number of times the app freezes daily is absolutely absurd. There are 40+ physicians in my group and we all have the same issue. I’ve complained to tech support several times and the answer is “it’s your connection”. Really? All 40 of us, whether it’s our home super high speed Wi-Fi, our 5G or LTE, or work Wi-Fi, ALLLL have a connection issue? It’s not that app? Really?
I will be having all of our physicians as well as the 100+ at our sister hospitals leave reviews and I assure you, it won’t be pleasant. I’ve already motioned for our hospital system to change to a different company.
Developer Response ,
Hello MissMD2B - Can you please connect with our product team directly (product@perfectserve.com)? I would love to find a solution. Thank you.
App Privacy
The developer, PerfectServe, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- PerfectServe, Inc.
- Size
- 36.2 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Watch
- Requires watchOS 6.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2010-2024 PerfectServe, Inc.
- Price
- Free