MyIH 4+

Independent Health Association, Inc

Designed for iPhone

    • 4.7 • 3K Ratings
    • Free

iPhone Screenshots

Description

Independent Health’s free MyIH app brings members the RedShirt® Treatment whenever and wherever they need it – with the convenience of finding a doctor or provider, access to their member ID card, benefits information and more!

Serving all of Western New York from its home in Buffalo, NY, Independent Health is a not-for-profit health plan dedicated to helping members get and stay healthy. Learn more at independenthealth.com.

App Features:

Find a Doctor – Search for a doctor, specialist, pharmacy, hospital or urgent care facility in your network quickly and easily.

My ID Card – Access your member ID card to view and share at doctor appointments or whenever needed.

My Benefits* – View plan details and benefits – right on the spot – for everyone covered under your plan.

My Deductible Tracker* – Check your status and always know where you stand in meeting your in-network deductible.

My Doctors - Access, manage and update your primary care providers.

My Claims* - Check on the status of claims from your account – including provider details, cost share and Explanation of Benefits documents.

My Documents* - Review your personal plan documents, contract, and statements.

Secure Message Center - Receive and view your secure messages from Independent Health.

Health Extras* - View your Health Extras balance and monitor your activity.

Health Apps* - Access to tools and resources to help you better manage your health and achieve wellness goals.

Live Chat* - Chat with a member services representative about claims, benefits or any question you might have as it relates to your plan.

Safe and Secure – Create an Independent Health member account in the MyIH app or use your online member account to securely access your personal information.


* Available on select plans.


What’s New

Version 3.66.0

Minor bug fixes and UI improvements

Ratings and Reviews

4.7 out of 5
3K Ratings

3K Ratings

Dougjr6 ,

New member / Happy Family

I just made the switch to Independent health starting in 2023. I had been with blue cross for 6 years. Blue cross was bought out by high mark and things really hit rock bottom from a customer prospective. After talking with my employer about health care options I chose Independent health. What a difference! Less wait times to talk to an IH rep, great app, great member benefits. My family and I are very impressed! Keep up the good work Independent Health!

Brooke DB ,

Health insurance is a cluster BUT

This helps. i like being able to make sense of it by quickly checking my deductible, Health Extras balance and peeking at covered benefits on my plan before seeing a doctor.

Email Communication ,

Horrible communication

I have called and emailed numerous times in regards to a claim that was filed and I have been told for over 5 months that the check is in the mail. I have received nothing. I have not gotten any return calls and there is not a single manager or supervisor that I can talk to. I have been strung along and lied to about what is being done. I am so disappointed and exhausted trying to get something that is mine. PLEASE HAVE SOMEONE TAKE CARE OF THIS. PLEASE

App Privacy

The developer, Independent Health Association, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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