Directly Expert 4+

Name: Directly Expert
Rating: 3 (11 reviews)
Author: Directly

Directly

Designed for iPhone

- 3.0 • 11 Ratings

- Free

iPhone Screenshots

Description

Directly’s customer engagement platform allows companies to transform customer service by unlocking the knowledge & passion of their power users.

As a power user, you can take advantage of your expertise to help others -- and earn valuable rewards. All from your iOS device, wherever and whenever it's convenient for you.

Download this app for:
* Quicker access to your dashboard and new questions
* Instant alerts for new questions and rewards
* Instant alerts when you receive a rating

Note: This app is for expert users invited into on-demand customer service programs by companies using Directly's apps. For company list, visit directly.com.

Sep 22, 2016

Version 1.4

This app has been updated by Apple to display the Apple Watch app icon.

Fixed bug which causes "Oops!! Unable to connect to Directly" error

3.0 out of 5

11 Ratings

Please fix the app to support paste links.

Need to copy and paste links to customers with more company policy and info and the app is not supporting PASTE the links. It’s really not working. PLEASE FIX! Thanks!

Garbage company & service

So this service allows companies to have regular people be a customer service department, instead of hiring and training their own employees.
When a customer has an issue or question the Directly users race to be the first to provide a highly voted ‘acceptable’ answer, as voted by other Directly users. The answer doesn’t have to be correct, or actually apply to the issue or question, and can even just be a chunk of the company’s website lazily copied and pasted, as long as other Directly users vote it acceptable, the first one who gets the most votes gets paid. And they get paid pennies per raced to submit answer, which is massive overpayment based on the answers that are being provided.

So if you want cheap/free customer service AND angry customers with completely unresolved issues/questions, choose Directly!

Love it!

Great company! Love the idea, I have doing this for a couple of months now and have made over $500

The developer, Directly, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Information

Seller

Insidr, Inc.

Size

1.1 MB