Insight Software Phone App 4+

It’s really frustrating paying much more than all of the other salon softwares and still can’t seem to get it right! I agree with the person above! Every time you call and ask what’s going on or why is the app/their remote system is SO SLOW, they ALWAYS blame everything on you like we are the reason it is acting this way or it’s my business computer/internet. When in reality it’s THEIR servers. For the price you are paying they should add in text confirmations and a whole lot more that’s for sure! I do admit they have some detailed features for SOME things but the whole system could still use a lot more work and more add ones. It looks like an old Windows computer and has the speed of dial up. I always question trying a new system because of the lack of updating and extremely slow both system and phone app. Currently looking for something new and I hope soon.

Overall it is nice for checking your schedule. For some reason we can’t be on our salons WiFi to use it. I don’t like the idea of using my data up all day when I’m at work. It does what it says it will, but when you get an app you expect it to be more inclusive. As a stylist I can’t check my schedule to see double booking times when I’m trying to book my guest. I would love to be able to see their purchase history and set the clients ticket from the app as well. It’s nice for checking my schedule at home. Sometimes it works for looking up a formula, but it’s so inconsistent we all still have to look at the main computer.

Pretty decent kinda times slow at times and some connection to server issues- but decent