BCBSMT 4+

Health Care Service Corporation

    • 2.6 • 27 Ratings
    • Free

Screenshots

Description

The Blue Cross and Blue Shield of Montana (BCBSMT) app provides access to the Blue Cross and Blue Shield of Montana member information and resources. BCBSMT app also provides shopping information such as getting a quote and tracking an application.

Members can:
• Login, register or change password
• Easily access coverage, claims, and ID
• Check deductible and out of pockets amounts
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish
• View medical benefits and copay levels
• View pharmacy benefits and copay levels
• Send ID to Apple Wallet for offline access
• View their Explanation of Benefits
• Log in via Touch ID
• Share ID Card verification letter
• Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

What’s New

Version 5.31.0

General improvements and bug fixes

Ratings and Reviews

2.6 out of 5
27 Ratings

27 Ratings

Goose59847 ,

Need help...

I downloaded the app to be able to carry my fitness card on my phone. When I go to the fitness program tab the screen is black. I just downloaded the app 10 minutes ago.

Developer Response ,

Hi,
I wanted to let you know that this issue with our wellness program page has been resolved. Please let us know if you have any further issues. Have a great day, and thanks again for your feedback!

KetoMama22 ,

Incredibly limited and finicky

This app has the potential to be great. I like that you can do a fingerprint verification, but it constantly fails, and/or isn’t an option half the time without rhyme or reason. Their password requirements are pretty intense compared to most, so I can never remember my BCBS password, so when the fingerprint verification isn’t enabled, and I get locked out after just a couple of failed attempts and have to call to have it unlocked, it’s highly frustrating.

Also, why doesn’t BCBS use this app to expand options to its customer base similar to other insurance companies? My dental insurance app and FSA app let me upload receipts for processing and let me check the status. These are not even new options with these other insurance companies, but ones that have been in place for several years. It’s incredibly frustrating that BCBS does not allow you to submit claims electronically - not even on their website. About 25% of the claims I mail in get lost and I have to submit via mail 2 - 3x each. Letting me submit electronically would not only be far more efficient for me, but for the claims processors as well. Please step it up to the current times and catch up a bit, BCBS.

VICTORIOUS ONE!!! ,

Excellent customer service

Last phone call assistant needs an immediate raise, VERY PROFESSIONAL, helpful, kind, considerate, and very patient! She’s the Best, I see her as a person to be training others to treat customers the way she does!!!

App Privacy

The developer, Health Care Service Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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